As a hosting customer of 3001 Web we do provide some backup services for your site at our expense, please be aware however that backing up your data whether that be your site or your email is your responsibility, not ours. It is your business and your data. While we take every precaution we can to help, you need to make sure you are on top of this.
Storing data does cost money but please consider what it would cost you should you lose data to something silly like a hard drive failure or a hacker. How long would it take you to redo all the work lost? Could you even recover the work, orders or emails? This really is worth getting right.
Below you can learn what backups we currently offer as part of your hosting account with us.
UK SERVERS
Free Backups For ALL Hosting Accounts
We will take a daily backup of your site and email using jet backup this backup is stored remotely and full backups or individual files or folders can be restored in the event of an issue. Email is also backed up. Backups are stored for 30 days and rotate. So for example on day 30 the backup from day 1 will be deleted.
Additional Free Third-Party Monthly Disaster Backup (Fully managed hosting accounts only)
For our fully managed hosting clients we also offer an extra monthly backup on a third-party site. This is done as a failsafe in case anything goes wrong with the Jet backups the backup is of the entire site but not emails. Bear in mind this is just once per month.
Optional extra Daily or Hourly Backups With Individual File Restore Possible (WordPress website files only no email)
For just a few pounds extra per month, we can increase the regularity of the backups of your site to one of our remote servers. Here is the pricing for that:
Every 12 hours £4.99
Every 6 hours £5.99
Hourly £9.99
A £10 set-up fee applies to all the above.
Note that the only email backup available is the one taken daily at the server level. See our page on hosting your email professionally to avoid the risk of mail loss.
These backups can only be restored by us but allow the restoration of any file or folder or your entire site.
If you want to order extra backups for your site put in a work request here
US SERVERS
Free Backups For ALL Hosting Accounts
We will take a once to twice-weekly backup of your site using Jetbackups this backup is stored remotely and can be accessed from your hosting control panel. Full backups or individual files can be restored in the event of an issue. Email is also backed up. Backups are stored for 14 days and rotate. So when a new backup is taken the oldest backup is removed.
Additional Free Third-Party Monthly Disaster Backup (Fully managed hosting accounts only)
For our fully managed hosting clients we also offer an extra monthly backup on a third-party site. This is done as a failsafe in case anything goes wrong with the server backups the backup is of your entire site but not emails. Bear in mind this is just once per month.
Optional extra Daily or Hourly Backups With Individual File Restore Possible (WordPress website files only no email)
For just a few pounds extra per month, we can increase the regularity of the backups of your site to one of our remote servers. Here is the pricing for that:
Every 12 hours £4.99
Every 6 hours £5.99
Hourly £9.99
A £10 set-up fee applies to all the above.
Note that the only email backup available is the one taken at the server level. See our page on hosting your email professionally to avoid the risk of mail loss.
These backups can only be restored by us but allow the restoration of any file or folder or your entire site.
If you want to order extra backups for your site put in a work request here