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I am getting username and password errors when I try to check my email.

I am getting username and password errors when I try to check my email.

First of all, check that you are using the actual email address as the username. If the email address is admin@yoursite.com the username is not just ‘Admin’ it is the full email address.

Remember that all passwords are case sensitive.

If all else fails you can always log into your control panel at

UK Sites

UK Cpanel

US Sites

US CPanel

In the email section click “Manage Accounts” then “change pass” to reset your password if you forget it.

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