This is REALLY SIMPLE
We have ZERO tolerance for spam of ANY KIND!
Read Our Simple Spam Policy ⇓
Our spam policy is very simple:
We DO NOT Tolerate It AT ALL!!!
This spam policy applies to both clients of 3001 web and the general public.
For help fighting spam Click Here
3001 web has a strict anti-spam policy. If we receive spam complaints about any site hosted on our cloud from an official spam organisation such as but not limited to:
that hosting account will immediately have all it’s email facilities suspended pending a review.
Should we discover illegal bulk mailing scripts/software on your account, your account will be terminated without refund and we will inform the following bodies of your actions:
The payment gateway you used to pay for your hosting account.
Your internet service provider
Any local law enforcement agencies we can find based on your IP address used to open the account
Local data protection agencies to your location.
We realise that on rare occasions some clients may use insecure php scripts which can get attacked by hackers who upload spamming routines. In cases such as this, after disabling the sites outgoing email, the client will then be asked to do the following:
Remove or update the vunerable php script from 3001web’s cloud
Locate the hackers spamming script and remove it. Then get the script patched to avoid further abuse.
If required, 3001 web staff may assist in this task subject to our usual rates.
The best advice we can give is to check the security status of any script before installing it to your site.
Spam Complaints From The Public
If you believe one of our clients has sent you spam please contact us giving us as much detail as possible and we will look into it.
Newsletter Programs / Mailing Lists
Without exception, all programs that run your mailing lists or newsletters MUST be double opt-in. By that we mean a subscriber MUST NOT be added to any mailing list unless they were first sent a confirmation email to their email address, which requires an act of confirmation to finalize their adding to the list. This is to conform with international anti-spam laws, the GDPR, the DPA and many other international data protection regulations.
Subscribers MUST be offered an automated unsubscribe link in every issue of your newsletter so that they can immediately remove themselves from your list. Where possible the mailing software you use should record the IP address the user signed up from to protect you against spam complaints.
We do not allow the hosting of bulk mailing scripts on our clouds.
If you wish to run a newsletter or commercial mailing list you will need to use an external mailing provider. We highly recommend that you use a third party service like Mail Chimp for sending out newsletters.
Privacy, DPA And GDPR
To contact our Data Protection Officer please put in a support ticket here. Be sure to select the data protection department on the form on the next page.
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