Why Would I Need Extra Backups?

Because there is no such thing as too many backups. Remember that backups are always automated and like any automated tasks they can fail and we would not know that until they were needed which could mean disaster. Multiple backups are the safest way to protect your data whether it be your website or emails.

No matter which one of our servers your site is hosted on we do, of course, take basic backups of your site for you. These are the backups you get for free:

1 Daily backup of your site and emails stored on one of our remote backup servers. (Twice a week for our US server daily for UK servers)

1 Monthly disaster recovery backup of your website only. (Restricted to WordPress websites)

1 Extra daily backup of your site if you are on one of our fully managed hosting packages stored on a third remote server.

Please remember these are disaster recovery backups and if they need to be used they will roll back EVERYTHING to the last good backup point.

Regularity Of Backups

Again we must stress that our free backups are run daily, twice weekly or monthly, should something go wrong while we can recover your site you could lose a whole days work or orders. If the daily backup was corrupted then you could be rolling back a whole month. You know your own business, would this create a lot of stress and extra work? Would losing orders or other data negatively affect your business and cost you time and money? Not to mention the embarrassment when you have to tell your clients you lost their order or email.

Backups Can Fail

While we take every precaution with our backups you have to remember like any automated process they can fail and you may not know that until you come to retrieve them. In short, the more backups you have in different locations the more reliable your backup solution becomes.

Our Solutions.

UK SERVERS

Free Backups For ALL Hosting Accounts

We take daily backups of your site and email using jetbackup which are stored for 30 days.

Email is also backed up. Backups are stored for 30 days on a separate UK server and rotate. As a new backup is created the oldest one we have on file is removed. This ensures we have plenty of restore points available. These backups can be restored at a file and folder level.

Additional Free Third-Party Backup (Fully managed hosting accounts only)

For our fully managed hosting clients we also offer an extra daily and monthly backup of your site only on a second and third remote server. This is done as a failsafe for disaster recovery purposes in case anything goes wrong with the main server backup.

Optional extra Daily or Hourly Backups With Individual File Restore Possible (WordPress website files only no email)

For just a few pounds extra we can increase the regularity of the backups of your site to one of our remote servers. Here is the pricing for that:

Every 12 hours £4.99
Every 6 hours £5.99
Realtime £9.99

A £10 set-up fee applies to all the above.

EMAIL BACKUPS

Note that the only email backup available is the one taken once a day at the server level. See our page on hosting your email professionally to avoid risk of mail loss.

These backups will only contain emails received up until the time of the last backup which could be up to 24 hours old.

If you want to order extra backups for your site put in a work request here

US SERVERS

Free Backups For ALL Hosting Accounts

We use jetbackups to make a copy of your site and emails to a remote server once to twice a week. These backups are retained for 14 days on our US servers. These backups can be restored on a file and folder level.

Additional Free Third-Party Monthly Disaster Backup (Fully managed hosting accounts only)

For our fully managed hosting clients we also offer an extra daily and one monthly backup on a further two remote servers. This is done as a failsafe in case anything goes wrong with the server backups the backups are of your entire site but not emails.

Optional extra Daily or Hourly Backups With Individual File Restore Possible (WordPress website files only no email)

For just a few pounds extra we can increase the regularity of the backups of your site to one of our remote servers. Here is the pricing for that:

Every 12 hours £4.99
Every 6 hours £5.99
Realtime £9.99

A £10 set-up fee applies to all the above.

EMAIL BACKUPS

Note that the only email backup available is the one taken once to twice a week at the server level. See our page on hosting your email professionally to avoid risk of mail loss.

These backups will only contain emails, orders and other files received/created up until the time of the last backup which could be up to 24 hours old.

If you want to order extra backups for your site put in a work request here